Privacy Policy.

1. Information We Collect

Northwest Suburban Medical Group (“we,” “us,” or “our”) may collect the following types of information when you use our website or receive our services:

• Personal Information: Name, date of birth, address, phone number, email address, and insurance information provided during registration or appointment scheduling.
• Health Information: Protected Health Information (PHI) as defined by HIPAA, including medical history, diagnoses, treatment plans, and test results.
• Website Usage Data: Browser type, IP address, pages visited, and referring URLs collected through standard web technologies.

2. How We Use Your Information

• To provide and coordinate your medical care
• To process insurance claims and billing
• To communicate with you about appointments, test results, and follow-up care
• To comply with legal and regulatory requirements
• To improve our website and services

3. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal and health information in accordance with HIPAA regulations. Access to PHI is restricted to authorized personnel who need it to provide your care or administer our practice.

4. Information Sharing

We do not sell your personal information. We may share your information only as permitted or required by law, including:

• With other healthcare providers involved in your care
• With your health insurance plan for payment purposes
• As required by law, regulation, or court order
• With your written authorization for any other purpose

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Third-party services embedded on our site (such as Google Maps) may also set cookies. You can control cookie settings through your browser preferences.

6. Your Rights

Under HIPAA and Illinois law, you have the right to:

• Request access to your medical records
• Request corrections to your health information
• Request restrictions on certain uses of your information
• Receive an accounting of disclosures of your PHI
• File a complaint if you believe your privacy rights have been violated

7. Illinois Biometric Information Privacy Act (BIPA)

We do not collect biometric information (such as fingerprints, facial geometry, or retina scans) from patients or website visitors.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information online from children under 13 without parental consent.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: